I want to add an update to these two post topics and it comes from an experience that I had last night at an outdoor gig.

When I was up on stage playing I could clearly see that people were digging my music. People were smiling, laughing at my banter between songs and bobbing their heads to the groove. Yes! They like my stuff. They will definitely come up and talk to me afterward, I know it! I made a point of inviting people to talk and to sign up on the list.

My set ended and another performer was up. Out of respect to the performer I did not work the crowd when she was up. I was preparing myself for the networking that was coming up after she was done. I was going over things in my head that I wanted from this crowd and it was mainly email addresses. I didn’t expect to sell CDs since the crowd was being asked to donate money for a charity, but I had them out anyway. I created a goal for myself of getting at least 5 email addresses. That was reasonable and it was a large crowd of about 40 people and their kids and dogs.

Dickenson Park, Newtown CT

This is what happened that makes me take a different look at collecting emails at gigs. I was on stage for a last song with all of the performers and prior to getting on stage I happened to ask my lovely wife to pass the email list around until I got off the stage. That was the key: asking my wife (or someone other than doing it myself) to work the crowd. As the song finished I saw people stand up and start to leave! I had to put away my guitar, unplug, get off the stage, talk to a few officials who were thanking us, etc. I was stuck on or near the stage and people were leaving. WAIT! I want your email addresses… I finally got off the stage and started to network in the crowd, but then I got caught up in single conversations that took time; people were leaving!

At some point, as the sun was disappearing beyond the trees, I bumped into my wife and she handed me my clipboard. It had 10 email addresses! I had gotten 2 using my iPhone to automatically sign them up to my Constant Contact service. So, wait let me do the math… 12 emails! 200% of my goal!

Here’s the takeaway: I will get more from an audience in terms of email addresses, tips, CD sales, etc, if I have a team member there to help out.

To have someone whose task is to simply ask for an email address is a huge asset. I, as the performer, am at a disadvantage. I just got done with a performance, I have to pack up. If I do talk to people, they want to have a conversation which keeps me from mingling. But having a person work the room with just 2 questions to ask: Did you enjoy the show? Can you sign p for Darryl’s list? That’s creating a system that works.

Now I just have to get my wife to come to ALL of my gigs with her clipboard!

It’s all about the list!

I must admit that working through this book is a lot like going to therapy. In order for the material and the concepts to really work, you have to be honest and you have to own up to a lot of unproductive behavior and negative thought patterns. There’s just a lot of stuff here that I don’t want to do and that I have always told myself that I’m not good at doing. Asking people for help and asking people to do things is at the top of that list. I’m not a salesman – well too bad Darryl – it’s time to sell!

Here I am in a business model that requires people to lend an ear and a hand and I have not been asking enough of them to join me in this effort. I suppose it’s a fear of rejection when I avoid asking someone for their email address. I ask an audience – it’s easy to ask a crowd, but asking individuals is hard.

Why would they want to be on my list? Well why not? I have faith in my art. I put out a fun newsletter. And all they can say is yes or no – if no, then I know that that person is not a person I would want on my list or who would send me money. In week 6 Ariel is not allowing me to “wimp out” as she puts it. I must build my “fan” base and consequently my email list and I have to do it fearlessly.

Here are the suggestions that Ariel makes in this chapter for increasing your email list:

  • Add friends and family
  • Filter your email for potential email sign ups
  • Give something away for them to sign up
  • Trade lists with other bands
  • Start a text message list

Adding friends and family is easy you’d think, but if they only hear from you via your gig list then they might get a little testy about the relationship. My sister once said to me that she was tired of getting spam fro me and never a call to say hello. I’m going through my Holiday card list and sending a carefully worded email to those who are not on my fan list.

Ariel suggests setting up a separate mailbox for emails that come from people who might be potential sign ups. I think that this is a good idea, but one that should be approached with caution. Perhaps a relationship should be established before asking. This is one that I need to think about.

Giving something away is a great idea and was addressed in a previous chapter. I have a sign up box at the top of my website that bribes the potential fan with not one but TWO free tracks. Artist sites like Reverbnation make it easy to set up.

Trading a list with another band is a little sticky. I tell my fans that I don’t share their info with anyone, not even another band that I would love to see get more exposure. An alternative to that would be asking another band to send an email to their list on your behalf. They could say something like: We found this great new songwriter that you should hear! We’re going to go out and catch a show this Friday – come join us. You could then do the same for that band. But I would never share my list with other entities.

I don’t text message. It’s not on my phone plan, so I don’t use it. Therefore starting a text message list is not in my communication DNA. I have read stories of Lady GaGa texting her crowd while on stage. Those people are not in my audience and that goes back to knowing who your fans are and what their preferences are.

I’m getting better at asking people for things like email addresses and such, but it still stings when they say no. It’s my issue not theirs. I have added this task of building my list to my weekly rhythm register and it ends up on my daily to do list at least once a week. I set a short term goal at the beginning of the MSi9W project that I would have 25 new sign ups by September and as of this writing I’m at 22. Thanks for the new suggestions Ariel – I’ll get right on it!

Week 5 (1st ed.) Week 6 (2nd ed.)

Week 5 has come around at just the right time! Newsletter time! Click here to check out this month’s issue and please sign up!

To begin I have to make a confession. Bless me Father for I have sinned – the SIN of SINS in marketing and direct mailing: I purged my email list. Yes… I did. I threw it in the trash, right-clicked on my mouse and it was gone. (OK you PR people, you can get up off the floor now…) Let me tell you why I did this and then you may judge me.

My wife and I moved to Connecticut after living in NYC for many years. While in the city, I had been “sort of playing out” as a solo singer-songwriter, playing a lot of trombone in small orchestras, I was active in a composer’s collective that wrote mostly for Indonesian Gamelan, I was writing for theater and I played bass as a sideman in a couple of rock bands. I was not Darryl Gregory the guy that plays “Hard-edged Country, with a soft heart” and I was not promoting myself as myself.

The names I collected for my list were occasional and varied. Some people liked my serious compositions and some liked my acoustic guitar playing and then some liked to come to the bars to see the band I was playing with. It was a mixed up list and when I trashed it I did so thinking that it couldn’t do anything for me. I wanted to start anew. I wanted a list with names of people that had come to see Darryl Gregory and then wanted to be connected to that entity.

A year ago I started on my songwriting and performing path with renewed energy and a more focused plan. The purging of my email list was just a reaction to my symptom of wanting to start all over.

But I didn’t throw everybody off the island. I kept close friends, a few true fans and some family on the list, but I that only added up to about 30 people. In the last 9-months I’ve grown the list to around 125. I know it will grow as I perform more and get better at collecting names, but I feel that I know what to do with those names once I get them because they signed up to be a part of the Darryl Gregory experience – I’m thinking like a business.

So now that I know who is on my list I can talk to them much more directly than before. The main way I communicate with this list is via my newsletter. I’ve put a lot of time into crafting my newsletter and I still feel like it’s a work in progress and I learn something each time I put it out. It goes out once a month whether I feel I have something to say or not, but usually I do (have something to say that is…).

The key to communication with fans, as I’ve learned from Ariel Hyatt and others, is to be a giver, not a getter. You should be a consistent bringer of news and tidbits about yourself and your services. You should also interact with the reader and ask them to do things for you and with you. This last bit is what I’m still working on and it was reinforced by reading Chapter 5 of MSi9W. After reading and re-reading Chapter 5, I decided to ask my readers help me out with my next CD project. I’ve invited them to following my blog postings about the CD process, listen and comment on song demos and help me decide which songs will go on the CD.

I always have my gig schedule and I start off with an introduction that I try to write as if I had that person sitting right in front of me. I always include a blurb about what I’m listening to on my iPod and I recycle my blog posts in my newsletter which is a great way to get readers to go back to my website. One huge piece of advice that I have for newsletter writing is to proofread and rewrite – yes I’m a teacher. I can’t believe all the mistakes I catch when I proof my writing.

One last thing about getting the emails out to your list: management software. I’ve tried several “list management” services to get the letter out and I’m still up in the air about them. Right now I’m using Constant Contact just because it is very easy to use and their templates were simple and direct. CC also has a good name collection system that allows me to give away my mp3’s via email. It’s drawback is the expense. There are cheaper management systems out there like ReverbNation, but they’re not as flexible nor do they have as many analytical tools as Constant Contact or Vertical Response or MailChimp. So you get what you pay for or don’t pay for. Here’s a good site to help you compare services www.email-marketing-options.com

Let me know what you think of this month’s newsletter and I’m off to Chapter 6.

And… perhaps a final word here about Twitter and Flickr.

It has taken me almost a year of using Twitter to really grasp it. I’m not a social person, I do badly at parties and mixers and schmooze events, but I understand the necessity and I usually can hold my own for a bit. People tell me that I’m quiet, but I prefer to think that I am ‘verbally efficient’. I comment and talk about things that I know something about and things that interest me.

OK, that said, how does it apply to Twitter? Well Twitter is a lot like a cocktail party: a lot of little conversations going on. Some of them are interesting but most of them are silly mutterings that have nothing to do with anything I want to talk about or comment on. That’s OK, I will politely listen. But at some point I have to get in on a conversation and start making relationships. I do this by retweeting peoples’ statements that are relevant to me and commenting on statements that I feel I can add to. I mentioned in the last post (week 4.2) that bloggers just want to be recognized for what they do; so do tweeters. It is ‘micro-blogging’ after all. You get a Tweeter’s attention when you comment or RT and then they follow you and at some point want to know more about you. YOU = MUSIC = GIGS = CD SALES —> or so the story goes.

The other thing that I’ve learned about Twitter is how to automate it. Since I’ve set up my Google Reader I can extract blog posts that are relevant to me and tweet about them. I do this using TwitterFeed.com. Another way to automate tweets is by scheduling them using Hootsuite or TweetDeck. Whenever I write  blog post I use excerpts from the post as tweets that I then schedule across the week so that I keep drawing attention to my post.

There is a lot one can do with Twitter just ask @Carlalynnhall author of Twitter For Musicians. I have a gig coming up in Ohio and I’ve intentionally started following some Clevelanders in hopes that they will come to the gig. I’ve only mentioned the gig once and NEVER directly to them. But I’ve struck up a relationship with them and when I really start tweeting about it I hope they will then ask me what’s up and what the details are.

Flickr. I’m still on the fence about it. I’ve set up an account, but it doesn’t excite me. I can post pictures to my Facebook Fan page and to my Tumblr blog. People can also see them and comment on them. So what is the difference? Perhaps you can leave a comment telling me?

OK – on to week 5 and my newsletter. Good timing because it is the first of the month and time for a new issue to roll out!